Last Updated: 18. Feb 2026
Terms & Conditions
This policy explains how we collect, use, and protect your personal information. We are committed to keeping your data secure and handled with care.
1. General items
(a) This website (the “Site”) is owned by and under the control of Lumos Aesthetics & Wellness, LLC (“Lumos”). Lumos provides administrative services to certain affiliated medical practices and licensed providers who operate the medical and aesthetic services at the locations listed on the Site (each, a “Lumos Location”).
Use and access of the Site, related internet-based services, features, content and functionality, including the appointment booking service to schedule a visit at a Lumos Location (the “Booking Service” and, together with the Site, the “Service” or “Services”) is subject to the following terms and conditions of use (the “Terms and Conditions” or “Agreement”) and all applicable laws and regulations.
There are significant limitations on Lumos’s responsibilities and liabilities with regard to the Service, and important requirements regarding your access to the Service. For these reasons, Users are strongly urged and required to read these Terms and Conditions carefully.
By accessing, viewing or otherwise using the Service you, on behalf of yourself and all of your authorized representatives (collectively, the “User,” “you” or “your”) agree to these Terms and Conditions. User and Lumos are individually referred to as a “Party” and collectively as the “Parties.”
YOU AFFIRM THAT YOU ARE EIGHTEEN (18) YEARS OF AGE OR OLDER AND ARE FULLY ABLE AND COMPETENT TO ENTER INTO THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE SERVICE.
2. Miscellaneous
Lumos collects information that you voluntarily provide to us. Examples of Personal Information may include your name, mailing address, telephone number, email address, date of birth, payment information, and any health-related information you choose to provide in connection with treatments or consultations.
We collect Personal Information only when knowingly submitted through appointment bookings, consultation forms, membership registrations, surveys, or email communication. The information collected is used solely for the purpose for which it was provided unless otherwise disclosed.
We may also collect certain technical information automatically, including IP addresses, browser type, device type, and operating system. This information helps us improve website functionality and service quality.
3. Contact Information
Lumos may receive relevant treatment-related information from affiliated licensed medical professionals, nurse practitioners, physician assistants, or aestheticians involved in your care, when necessary to coordinate services.
4. Google Analytics
Lumos uses Google Analytics to understand how visitors interact with our Site. Google Analytics collects data such as page visits, session duration, and referring websites. It collects your IP address on the date of your visit but does not identify you personally by name.
The information gathered through Google Analytics is used solely to improve our Site and user experience. We do not combine analytics data with personally identifiable information.
Google’s use of information is governed by the Google Analytics Terms of Use and Google Privacy Policy. You may disable cookies in your browser to prevent Google Analytics from recognizing you on return visits.
5. Use of Your Information
Lumos may use your Personal Information to:
- Schedule and manage appointments
- Communicate regarding treatments or memberships
- Provide updates about services or promotions
- Respond to inquiries
- Conduct surveys or collect feedback
We may share your Personal Information with licensed healthcare providers involved in your care, as well as trusted service providers assisting with billing, technical support, marketing, analytics, or operational services.
Lumos does not sell, rent, or trade your Personal Information to third parties. We may disclose information if required by law, court order, or legal process, or when necessary to protect our rights, property, or safety, or that of our clients.
6. Marketing Communications
Your email address may be used to send updates, promotions, or service-related information. You may opt out of marketing communications at any time by using the unsubscribe link in emails or contacting us directly.
7. Cookies
Our Site may use cookies and similar tracking technologies to enhance your experience. Cookies help us optimize content presentation and functionality.
You may disable cookies in your browser settings; however, doing so may limit certain Site features. Lumos does not track users across third-party websites and does not currently respond to “Do Not Track” browser signals.
8. Security Measures
Lumos implements commercially reasonable administrative, technical, and physical safeguards to protect your Personal Information. This includes secure hosting environments, firewalls, and SSL encryption for data transmission.
While we take reasonable precautions, no method of internet transmission is completely secure. By using our Site, you acknowledge that data transmission is at your own risk.
9. Children’s Privacy
Lumos does not knowingly collect Personal Information from individuals under the age of 13. If we become aware that information has been inadvertently collected from a child under 13, we will promptly delete such information.
10. Links to External Websites
Our Site may contain links to third-party websites. Lumos is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any third-party website they visit.
11. Accessing or Updating Your Information
You may request access to, correction of, or deletion of your Personal Information by contacting us using the information provided below.
If your data has been shared with third-party service providers, those providers maintain their own records. Please contact them directly if necessary.
12. Retention of Information
Lumos retains Personal Information only as long as reasonably necessary for operational, legal, and regulatory purposes.
13. Policy Updates
If you have any questions about these Terms and Conditions, You can contact us in writing to:
info@lumosaesthetics.com
8000 McBeth Way Suite 190 The Woodlands,
Texas 77382
14. Contact Information
If you have questions regarding this Privacy Policy, please contact: